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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The Innokin JEM Pen is an old-school pen style AIO. It’s a fresh addition in a kinda neglected segment of the market, as most AIOs nowadays come in boxy or compact flat shapes and designs. The JEM resembles the eGo-style pens that were popular in the earlier years of vaping but have since given their place to pod-style vapes. The JEM Pen borrows its name from an earlier Innokin product, the Jem, an adjustable wattage kit that functioned essentially as an AIO. From a technical perspective, the JEM Pen focuses much more on simplicity and ease of use. It’s a no-nonsense vape pen with a tight cigarette-style draw that’s designed to emulate the sensation of smoking. And as such, is a product that’s clearly aimed towards smokers and beginner vapers
Specification:We have an effective age verification process that satisfies due diligence as described and we will not sell to person that are under 18 years old.
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